General Shipping Terms
These are Loyaltydogtreats General Shipping Terms that apply to all shipping options.
Delivery times are measured in business days.
All orders are subject to a processing time of 1-2 business day prior to shipping.
The estimated arrival date is not a guarantee of when the package will be delivered.
We do not process orders on weekends or holidays.
While Loyaltydogtreats and our shippers will make every effort to get your order to you within the allotted time, international customs processing may occasionally delay shipments.
Original shipping fees are non-refundable. Shipping fees are for the services provided by the carrier and will not be refunded if item is returned for any reason.

Shipping Options
Standard Shipping
Delivery within 2-7 business days.
Express Shipping
Delivery within 2-3 business days.
International Shipping
We don't ship outside Canada.
Shipping Charges
Your total cost for the purchase of any product will include the shipping and handling charges shown on your Loyaltydogtreats invoice. Your original shipping fees are non-refundable in the case of a returned product. Those fees are paid for the services provided by and to the original carrier, and will not be refunded to you if your item is returned for a refund to Newegg.

For standard residential shipping, your shipping and handling fees may include an additional $1.00 CAD customs brokerage fee, which may be subject to Canadian tax.
Loyaltydogtreats does not cross-ship products under any circumstances.
Risk of Loss
Loyaltydogtreats will arrange for shipment of ordered product(s) to the Customer, Free On Board (F.O.B.) shipping point, meaning title to the product(s) — excepting software– and risk of loss passes to the Customer upon delivery to the carrier. You take title to the product upon Loyaltydogtreats delivery of the product to the carrier. Loyaltydogtreats reserves a purchase money security interest in the product(s) until its receipt of the full amount due.
Delivery Estimates
Please note that unless otherwise stated on the Site, delivery estimates are only estimates and are not guaranteed delivery times, should not be relied upon as such and do not form part of the contract between Loyaltydogtreats and you.